Skip to content
karvio

Features

customer onboarding and id checks

Know who is driving before they arrive. Eligibility is checked while the customer books, identity is verified on their own phone before pickup, and the counter sees the result instead of starting the paperwork from scratch.

onboarding while they book

  • Driver name, date of birth and licence number, country and expiry collected at checkout
  • Your rules applied on the spot: minimum and maximum age, licence held long enough, accepted licence countries, a licence valid for the whole rental
  • Stricter rules per class or vehicle, for example older drivers only for supercars
  • Guest checkout, or a customer account with all their bookings in one place

identity verified before pickup

  • A "Verify my identity" step on the customer's booking page
  • The customer completes the provider's document and selfie check on their own device, then returns to their booking
  • The result arrives on the booking automatically: verified, pending or not verified
  • Staff can start or retry a check, and see its status and the provider's reference

people make the call

  • A rejected check blocks the handover until a member of staff reviews it
  • Staff can record a manual decision, for example after checking a licence in person; the note and the reviewer are kept, and the change is in the audit log
  • Identity documents and selfies stay with the verification provider; the software keeps only the status, reference and a short note
  • Choose a verification provider with one setting; the provider contract is small, so others can be added

see if it fits your fleet

Tell us about your business. We reply by email, usually with a few questions and an offer to walk you through the product.

Contact us